Privacy Policy

Last updated: December 15, 2024

1. Information We Collect

When you use SkinsCartel, we may collect the following information:

  • Steam Account Data — Your Steam ID, display name, avatar, and public profile information when you sign in via Steam OpenID.
  • Trade URL — Your Steam Trade URL, used solely to facilitate trade offers.
  • Inventory Data — A snapshot of your CS:GO/CS2 inventory items to display available skins for sale.
  • Communication Data — Messages exchanged during negotiations via our live chat or third-party platforms (Discord, Telegram, WhatsApp).
  • Payment Information — Payout details you provide (bank account, PayPal email, crypto wallet address, BLIK phone number). We do not store full card numbers.
  • Usage Data — IP address, browser type, device info, pages visited, and interaction timestamps.

2. How We Use Your Information

  • To facilitate skin trading and process payouts.
  • To display your inventory and enable item selection.
  • To communicate with you regarding offers and transactions.
  • To prevent fraud and ensure platform security.
  • To improve our services and user experience.
  • To comply with legal obligations.

3. Data Sharing

We do not sell your personal data. We may share information with:

  • Payment Processors — To execute payouts (e.g., PayPal, bank transfer providers, cryptocurrency networks).
  • Steam/Valve — Trade offers are processed through Steam's trading system.
  • Law Enforcement — When required by law or to protect our rights.

4. Data Retention

We retain your data for as long as necessary to provide our services and fulfill legal obligations. Transaction records are kept for a minimum of 5 years for compliance purposes. You may request deletion of your account and associated data at any time by contacting our support team.

5. Cookies

We use essential cookies for authentication and session management. We may also use analytics cookies to understand how users interact with our platform. You can manage cookie preferences through your browser settings.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict processing of your data.
  • Data portability.
  • Withdraw consent at any time.

7. Security

We implement industry-standard security measures including encryption in transit (TLS), secure authentication via Steam OpenID, and regular security audits. However, no method of transmission over the Internet is 100% secure.

8. Contact

For privacy-related inquiries, contact us at [email protected].